Webinar Series Overview | Brigham Dickinson And Stephen Dale | Power Selling Pros | Week 16
The professional training and coaching company for the home services industry, Power Selling Pros is headed by Brigham Dickinson. Brigham has developed a process that call handlers could follow in order to book more calls. It really is just what the industry has been waiting for. Brigham’s approach has allowed many in the industry to overcome price resistance, book more calls even when you are fully booked, sell service agreements in order to create recurring income and use those calls to sell more services. Selling is an art, one which Brigham has mastered. Sharing the knowledge he has gained is how he fills his days.
Customers have emotional needs and they need to feel understood. Create and maintain momentum to move forward. It is vital to book every call even when you know you are booked solid. Avoid cancellations, try at all times to reschedule. Provide training for your CSR’s and improve their call booking percentage phenomenally through providing them with the tools for success. At the end of the day you get back what you put in.